Engineering Coordinator

Job Purpose

Provide essential administrative and technical support, ensuring the smooth and efficient operation of engineering projects and daily maintenance activities.

This role involves close collaboration with various teams and is central to maintaining project timelines, quality standards, and communication flow.

Key Responsibilities

Project Coordination & Support

• Coordinate activities across different engineering disciplines and inter-discipline teams.
• Participate in the planning, design, and development of projects, ensuring all work is completed to high standards and delivered on schedule.
• Analyse and forecast development requirements to support strategic and operational decision-making.
• Provide bid and tender support.
• Manage the engineering team’s calendar.
• Manage logistics and daily operational planning.

Technical & Administrative Assistance

• AMC Management: Oversee contracts and tracking test sheets.
• Documentation: Processing service reports and maintenance logs.
• Data Management: Accurate entry of engineer/technician feedback into dedicated systems.
• Coordination: Streamlining maintenance tasks and schedules.
• Financial Administration: Managing invoicing, billing and payment follow-ups.
• Procurement: Provide support to technicians.

Reporting & Communication

• Prepare and provide operational metrics and reports to the Engineering Director to support company objectives and planning.
• Communicate project progress and prepare reports as needed.
• Conduct end-of-day reporting and follow up on confirmed bookings.
• Brief technicians before they start a job.
• Coordinate with the sales, accounts, and site teams to ensure seamless operations.

Human Resources & Process Improvement

• Provide HR support related to engineering staffing.
• Monitor staff leave and overtime on a daily basis and create daily data sheets.
• Develop and implement improvements to service delivery and processes.
• Manage internal and external development resources, both in the UAE and other locations.

Skills & Experience

Skills

• Communication: Exceptional verbal and written English skills for client interaction.
• Soft Skills: Possess a strong mix of organisational and administrative skills to manage multiple tasks, schedules and reports.
• Ability to work autonomously and take initiative.
• Attention to Detail: Ensure accuracy in all documentation and data entry.
• Problem-Solving Skills: Ability to quickly identify issues and find effective solutions.
• Technical proficiency in Microsoft Office Suite and Zoho CRM.

Experience

• Minimum 2 years’ experience in Facilities Management with a Civil/MEP engineering background in an administrative or coordination role, preferably within a technical, engineering, or maintenance company.
• Proven experience in managing calendars, reports, and administrative tasks in a fast-paced environment.

Health, Safety, and Professional Conduct

• Ensure all project documentation and administrative procedures comply with company and regulatory health and safety standards.
• Maintain a high level of professional conduct and communication when interacting with colleagues, clients, and partners.